Some would argue that technology has made us spoiled. You now have the ability to control the world around you with just a few touches of a button on a smartphone, which is small enough to fit right in your pocket.
While it’s hard to argue that today’s generation might be a bit spoiled, we’re also more productive than ever before. Smartphone technology helps us communicate while on the go, interact through text messaging, and better keep track of what’s going around us.
If your phone company isn’t taking advantage of this remarkable technology, you’re definitely not using the right service. Telcom Savvy knows that in order for businesses to be successful in 2018, they must be able to attend to their customers’ needs at a moment’s notice, even while on the go. With a new VoIP Smartphone Application, powered by ReachUC, Telcom Savvy is the best VoIP system on the market, and a must-have resource for all business owners. Here is what Telcom Savvy’s new app will allow you to accomplish.
You’ll Be Able To Communicate With Customers While On The Go
When a call from a new potential customer or an important client comes into your office, you need to not only know right away, but have the ability to get back to them quickly. That’s why Telcom Savvy gives business owners the ability to answer call to their business line through their smartphone app. When using a phone company without a mobile device app, you risk losing customers every time you leave your office. But, with our smartphone app, you’ll be notified when someone calls your office phones, and have the ability to take their call right from your mobile device.
Most business owners can’t afford to spend all day at their desk, or even inside their office. Running a business usually involves going to meetings, making runs to off-site locations, and attending various networking events. The problem is that people won’t stop calling into your business just because you’re not there to answer the phone. And if you’re unable to address a new customer’s request on their first call, you’re likely to miss out on their business.
According to Entrepreneur, 59 percent of Americans say if their first calls to a company isn’t handled properly, they will never buy from that business.>
When today’s consumer reaches out to your business, they expect a quick response. If you are out of the office and for some reason unable to answer your customer’s initial call to your Telcom Savvy business phone line, our app gives you the ability to call them back right away, by simply clicking the missed call’s caller ID. You can’t afford to waste any time if you want to win over today’s impatient consumer, and Telcom Savvy will make sure you don’t miss out on a single second.
Business Owners Can Text Customers Directly From Their Office Number
Telcom Savvy wants to make it easy for business owners to keep their customers satisfied, which is why we allow our users to utilize their business phones for texting, just like they would on their mobile phones. Through the Telcom Savvy app on your smartphone device, which is powered by Reach UC, you can send and receive text messages using your business phone number, and store text messages.
Let’s be honest, people enjoy having the option to communicate by text message. And it’s understandable, since texting offers the ability to get a clear, concise message to another person, without having to play phone tag or get pulled into a seemingly never ending conversation.
According to eWeek, texting is the highest rated contact method for customer satisfaction compared to all other communication channels.
And the good news is that texting not only makes communicating simpler for customers, but for business owners as well. With our app, instead of having to excuse yourself from important meetings to return a call, or just ignore the call, you can now simply send out a text message reply to your caller.
Our Smartphone App Will Keep Your Work Day On Track
What’s another major reason people love working from their smartphones? Because, they make it really easy to keep things organized and record information. Smartphones have built in apps that will make you look smarter, and that’s exactly what our Telcom Savvy app does for business owners.
Need to call a business associate while on the go? Store their number in your Savvy smartphone app, and you’ll always have a list of your business phone contacts — completely separate from your personal contacts — available to you in your mobile phone. Need to know the number of the person that called into your office this morning? Check your call history right from the app.
Our call recording feature makes Telcom Savvy the best VoIP system
One of the most useful parts of our app is the call recording feature. We know that when on the go, it can often be hard to take note of small details, and that there may be important conversations that you want to review later or share with colleagues. With our app, just simply hit the record call button on the keypad dialer screen, and audio for the conversation will be captured until stop recording by hitting the button again. You can choose to listen to the conversation later on in your day through the app or your online portal.
We’ll Keep You Operating At Your Best
Did you know that as of January 2018, 77 percent of Americans now own smartphones? More and more people every year are investing in smartphone technology to help them be more successful in their daily lives. With a second-to-none smartphone app, Telcom Savvy is ready to help individuals be more successful with running their businesses as well.
Don’t settle for outdated phone service a minute longer. Learn how you can get the best VoIP system on the market today, by calling 631-621-3200 or requesting a quote, and take full control of your business!